iOS: iPhone isn’t charging

5 Steps to fix your iPhone that isn't charging

Today I’m starting with my first article for troubleshooting iOS devices. I’ll be taking you through some of the troubleshooting steps you can try if your iPhone isn’t charging.

So having a dead phone when you wake up in the morning with many important tasks to complete and people to keep in touch with can be a nightmare given how much we tend to rely on our devices these days. I’m going to guide you through some troubleshooting steps to try to get your phone back up and working. Also note that these steps will work for the iPad and iPod Touch as well.

I’ve also got video tutorial to guide you through these steps at iOS Device Not Charging, Troubleshooting Guide.




  1. Try a force restart by pressing and holding the home button and the top button for ten seconds. If you’re using an iPhone 7 press and hold the side and volume down buttons for ten seconds.iOS device not charging, force restart
  2. Plug the iPhone into power and leave for an hour, you should see the charging screen. If the charging screen isn’t on after an hour test with a different USB cable, power adapter and power point.iOS device not charging, connect to charger iOS device not charging, charging screen
  3. Also confirm that the connection is free of debris and there is no physical damage.iOS device not charging connection
  4. Confirm that other electrical devices are working from the same power points.
  5. If the screen is still black and not responsive then you may need to take the phone in for repair.

Repairs can be done at your local AASP or ARS and you can make an appointment at

You can get some more information from apple at If Your iPhone, iPad or iPod Touch won’t charge.

I hope that these steps help you resolve your issue.


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